House-Hasson Hardware Company Privacy Policy :: Effective Date: 07/30/2025
House-Hasson Hardware Company, Inc. (“House-Hasson,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your data when you access our websites, including:
- https://www.househasson.com
- Subdomains such as https://profitpoint.househasson.com
- Any related digital properties or tools we provide (collectively, the “Site”)
- Information We Collect
We may collect the following categories of personal information:
- Information You Provide to Us
- Name, email address, phone number, and business information
- Account preferences and form submissions
- Customer service inquiries and survey responses
- Information We Collect Automatically
- IP address and geolocation data
- Browser type and version, operating system
- Device ID, referral source, and session information
- Site usage behavior via analytics platforms (e.g., Google Analytics)
- Cookies and similar technologies, including session cookies (for site functionality) and performance cookies (for analytics)
You may manage cookie preferences through your browser settings. For more information about our use of cookies, please contact us.
- How We Use Your Information
We collect and use personal information to:
- Respond to inquiries and provide support
- Customize and improve user experience
- Monitor and maintain website performance
- Communicate promotions or company updates (with consent)
- Comply with legal obligations and defend our legal interests
- How We Share Your Information
We do not sell or lease your personal data. We may share it under the following circumstances:
- With service providers (e.g., IT, analytics, or CRM vendors) who help operate our Site or services
- When required by law, regulation, subpoena, or court order
- If we believe disclosure is necessary to protect the safety or rights of our company, customers, or others
- Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable laws. Generally, this includes:
- Account information: Retained while your account is active plus 3 years after closure
- Customer service inquiries: Retained for 2 years after resolution
- Website analytics: Retained for 26 months (Google Analytics default)
- Legal compliance records: Retained as required by applicable law
Data may be retained for longer periods if archived for compliance, legal, or operational needs.
- Your Privacy Rights
Depending on your jurisdiction (e.g., California, Virginia, Colorado, EU), you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Opt-out: Object to marketing communications or sale/sharing of your data
- Data Portability: Request your data in a structured, commonly used format
- Non-discrimination: The right not to be discriminated against for exercising your privacy rights
- Authorized agent: The right to designate an authorized agent to make requests on your behalf
To exercise any of these rights, please contact us at:
House-Hasson Hardware Company, 3125 Water Plant Rd, Knoxville, TN 37914
We will respond to verified requests within 45 days (or as required by applicable law). For authorized agent requests, we may require additional verification.
- Data Security
We implement technical, administrative, and physical safeguards to protect your data. These include secure hosting, encryption in transit, and regular internal reviews. However, no system is 100% secure, and we cannot guarantee absolute protection of your information.
- Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy applies only to House-Hasson’s Site. We are not responsible for the content, security, or privacy practices of other websites. We recommend you review their privacy policies before engaging.
- Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will delete it as soon as possible.
- International Users
If you are in the European Economic Area (EEA) or UK, we process your data on one or more of the following legal bases:
- Your explicit consent (which you may withdraw at any time)
- Fulfillment of a contract with you
- Compliance with legal obligations
- Our legitimate interests (such as improving our services and preventing fraud), where not overridden by your privacy rights
We implement appropriate safeguards for international data transfers, including standard contractual clauses approved by the European Commission.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page and, if you have an account or ongoing relationship with us, we may notify you by email or through the Site.
- Privacy Request Procedures
To help us process your request efficiently:
- Provide sufficient information to verify your identity
- Specify which right you wish to exercise
- Include relevant details about the information in question
We may need to verify your identity before processing certain requests to protect your personal information from unauthorized access.
- Contact Us
If you have any questions or concerns about this policy or your personal information, please contact us at:
House-Hasson Hardware Company, 3125 Water Plant Road, Knoxville, TN 37914
865-525-0471
